IT, automation, and websites for small businesses that shouldn't have to figure this stuff out alone. One person. Built on listening first, building second.
Most small businesses don't need a bigger IT company. They need one person who picks up the phone, understands how their shop actually runs, and cares whether the thing they're building will still work next year.
That's what this is. Twenty·five years of experience in endpoints, infrastructure, security, and automation — brought to local Mahoning Valley businesses at a scale where I can actually be useful.
The IT person you don't have on payroll. Patching, monitoring, setup, cleanup, the "why is this computer doing that" calls. I work with businesses that don't need a full MSP, but still deserve someone who knows their stuff.
The quiet magic. Most small businesses run on spreadsheets, manual copy·paste, and ten·minute steps that happen fifty times a week. I find those, then I eliminate them — with tools you can actually maintain.
When the website needs to do the job, not just look the part. Modern sites and small custom applications — fast, easy to update, and built so you don't need a developer every time you change a price.
Need something else IT·related? / Ask. If I can't help, I'll tell you who can.
Every engagement starts the same way: I listen before I pitch. Because the real problem is almost never the problem people describe on the first call.
A free 30·minute conversation. No slides, no pitch deck. I want to understand what your business actually does and where time and money are leaking.
I find the real problem and tell you what's worth fixing, what's fine as·is, and what I honestly can't help with. You get a written proposal with a fixed price.
Build the thing. Test it. Make sure it works when I'm not in the room. Then stay close enough that you know who to call when something changes.
I've spent 25 years in IT — endpoints, infrastructure, security, automation. I've worked in big environments managing hundreds of systems, and I've sat across a kitchen table from a business owner who just needed their email to stop breaking.
What I love isn't the technology. It's the moment a business owner realizes they can stop doing the thing that's been draining them for months. That's the job. The tech is how we get there.
ScottForge is small on purpose. When you work with me, you're working with me — not a junior tech, not an offshored helpdesk, not a sales rep who disappears after the contract is signed. I take on a small number of clients so I can be genuinely useful to each one.
If that sounds like what you've been missing, let's talk.
Every project starts with a free 30·minute call. No slides, no pitch — just a conversation about what's frustrating you. If it's something I can help with, you get a written proposal with a fixed price. If it's not, I'll tell you who to call instead.
It depends on what you need. Most work is priced per project, because the value of "what will this save you" varies wildly business to business. Ongoing IT support is typically month·to·month based on how many systems you have. I'll never quote you something without first understanding what you're actually trying to accomplish.
I'm building ScottForge while finishing out a full·time role, which means I'm honest about response times. I return calls and messages every evening and most weekends, and I'll set clear expectations up front for anything time·sensitive. As I grow, those windows grow with it.
Right now I focus on the Mahoning Valley — local is part of the model. Being able to drive over, sit down, and actually see how your business runs is a big part of how I work. If you're nearby and not sure, reach out and we'll figure it out.
Small businesses without a dedicated IT person — typically 2 to 50 employees. Industries don't matter as much as mindset. If you believe your time is worth something, and you're tired of either figuring tech out yourself or getting talked down to by a vendor, we'll probably get along.
I'll tell you, honestly, whether I can help. No pressure, no packages shoved into your lap. Just a conversation.